Yodel, couriers from hell!

The courier business isn't the most complicated, high-faluting of professions to be in. The way it works is, customers wrap up a parcel, slap an address on it, and the courier collects it from point A and drops it off at point B. I don't think you even need a PhD to qualify to be one these days. All of which is why my latest 'delivery' fiasco with Yodel is so staggering. I made the arrangements...

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