Showing posts with label email. Show all posts
Showing posts with label email. Show all posts

Friday, 21 November 2014

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You have received a secure message

One of the most efficient and logical ways of getting a message through to someone has to be to send them a quick email. Now that we've all mastered the art of sending and receiving email, where do we go from here? Tell you what, let's make it ridiculously long-winded and complicated so as to cause maximum frustration for the recipient. Why the hell not?

The worst offender in my opinion has to be National Savings and Investments, a government-run organisation already notorious for their bureaucratic bungling. These are the people responsible for administrating the management of Premium Bonds, which in the UK is a kind of safe lottery where you enter a monthly prize draw without ever risking the loss of your stake money.

If you choose to do this online you'll be notified of any prizes you've won by email, only they won't simply tell you, "congratulations you're a millionaire". Of course not, that would be too easy; instead they'll send you a message to inform you that you've received a secure message you can read by logging into the Premium Bonds web site and checking your Premium Bonds inbox. Whenever this happens I sense the announcement should be ushered in with a fanfare of trumpets to mark this magnanimous occasion... and each time I'm disappointed.

Just a quick matter of entering an easy to remember username and password then? Not a chance! You first need to know your eleven character long NS&I ID number (not your 'holder's number', that's something different again), which can be found on a paper document you received in the post however many years ago you first started investing in Premium Bonds. Then you need to find the randomly generated password they chose for you when you signed up (and can no longer remember), and select certain characters included in it from a drop down box rather than just typing it into a text field.

If you forget any of these details, don't worry, you can download a form, print it out, complete it and snail mail it to NS&I, and they'll send this information to you, also by snail mail (because phone or email isn't secure)... no doubt using an address you vacated five years ago despite filling in your current one on the form. What about the terrorists hiding under your bed? They could pounce on the letter and steal your life savings, identity and soul before you've even wiped the sebum out of your eyes. Didn't think of that one did you NS&I?

If the web site doesn't then time-out, insisting you start again from the beginning, you can then navigate to your Top Secret, Super-Special Premium Bonds Inbox. Yes, the one you only use for receiving Premium Bonds related correspondence with roughly the same frequency as we witness a solar eclipse on each Friday the 13th during a leap year.

You persevere with this rigmarole merely because there's the faintest prospect that you might have won a cash prize, only to realise that when you've jumped through all these hoops, they're actually getting in touch to tell you that line 63 of page 717 of their Terms and Conditions tome has been updated. The chances are an i has been crossed or a t dotted somewhere, though obviously nothing has changed that actually makes a difference to anyone's life, other than the fact you're now older and have less time left to enjoy on this planet.

Are there any worse examples? Feel free to share them below.

Saturday, 24 February 2007

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Subscribe to podcasts without iTunes

Lots of people don't like iTunes and would rather not use it to keep up to date with their favourite podcasts. I'm one of them.

One alternative is to subscribe to RSS podcast feeds using an RSS to email service such as Rmail. You can do this by submitting the feed as you would with any ordinary blog feed. The MP3 files themselves aren't attached to the emails; what you get instead is a description of the episode as it would appear in iTunes, along with a direct link to the MP3 file so you can decide whether or not you wish to download it.

Create a podcasts folder to save your audio in and you have the most lightweight, portable, platform-independent podcatching client available.

Saturday, 27 January 2007

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Gmail speed-up tips

Occasionally Gmail can trip itself up while interpreting all that behind the scenes javascript and this can lead to delays when serving up your emails. If you're as important and popular as I am you'll know 0.7 milliseconds isn't acceptable - you want your information now! Below you'll find some steps you can take to squeeze that last drop of juice out of your Google web mail:-

1. Disable the chat feature by clicking on the "standard without chat" text link in your inbox's footer.

2. If half measures aren't for you try switching to "basic HTML" mode.

3. Not quite bare-bones enough? For the Amish Gmailers among you there's always Mobile Gmail. You could even make it pop out of your browser in its own incy-wincy, ickle phone sized window. This is handy if you want to stay in the loop at work without drawing too much attention to yourself. You can keep your pseudo phone pinned on top of all your other applications using PowerMenu / reSizer (Windows) or Afloat (Mac).

4. Visit your 'settings' menu and on the 'general' page select 'No snippets - Show subject only' to disable inline previewing of email content. Chances are you'll know if you want to open up an email judging by who it's from and what's in the title. There's no need for information overload.

5. If you don't use your Gmail account for chatting, disable the chat history feature located under the 'chat' tab of your settings menu.

6. Move a tab to your right and opt not to 'show my web clips above the Inbox' to exterminate distracting sponsored link fluff. Even when customised, this is a poor substitute for RSSFwd if you ask me.

7. Activate keyboard shortcuts under the 'general' settings tab to eliminate all that incessant flitting back and forth between keyboard and mouse when performing common tasks such as archiving mail or composing a new message. The only thing missing from this time-saver is a quickie delete key combo. Considering Google's history of playing hide and seek with the delete button in the actual GUI this doesn't surprise me.

8. If you already know you're using a Gmail compatible browser you can skip the automatic browser check in future by accessing your inbox via this URL.

9. Pages will render faster if your inbox isn't clogged up with excess mail so make sure you archive anything you want to keep and chuck out the rest. Otherwise reduce the number of 'conversations' shown on each page by tweaking the 'maximum page size' option under the 'general' settings tab.

10. Spring-cleaning your inbox will increase the relevance of your search results, but putting it in the microwave probably isn't advisable.

Wednesday, 24 August 2005

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Gmail gets even more bettererer

With every newspaper and mainstream media outlet covering the story, you can't have failed to notice that today Google unveiled their shiny new instant messenger software. While this is great news, there's not a lot more I can say on the subject which you haven't already heard, so instead I will focus on a lesser known improvement to have sneaked in Gmail's backdoor minus the fanfare.
'Send mail as' allows you to send email from any of your assorted accounts (Gmail, Yahoo, Hotmail or whatever) via a single Gmail web interface.

Picture the scene: you're logged into your 'hot4u.xxx@gmail.com' account, pumping out lewd messages to complete strangers based on the other side of the globe. Out of the blue it dawns on you that you need to submit an important, and probably overdue, report to your boss. Traditionally you would have to end your current session and log back into Gmail using your 'firstname.surname@gmail.com' username before sending your attachment, and groveling apology.
Not with the 'send mail as' gizmo! You would simply compose a new message in the usual way, and using the drop-down 'from' menu, select your business/formal correspondence username from the list. Your real name and formal address is appended to the message as though you'd sent it directly from that account.

To enable the feature, log into your account and click on the 'settings' link followed by the 'accounts' tab. Make the 'add another email address' page your next port of call and enter one of your alternative email addresses and the name you would like to be associated with it. To verify that you are the genuine owner of the address entered, an activation email will be sent to it. Click on the link contained in this message and you're ready to rumble.

I have two Gmail accounts; one for my blog, message boards and other online subscriptions, and another one I use when I want people to think I'm a real, reasonably normal human being. The 'send mail as' feature was ready and waiting for action under my 'please take me seriously' account, but absent from my ever-so-slightly older nickname account, so if you can't find the 'accounts' tab in your settings menu you're (probably) not blind, stupid or both; your account may be one of the ones awaiting an upgrade.

Sunday, 31 July 2005

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Use your Gmail account as a backup drive

With the storage space available to Gmail users currently approaching 2.5 gigabytes, you wouldn't be alone if you've begun wondering what purposes (other than email warehousing) you can put your account to. My inbox is relentlessly inundated with exciting job offers and marriage proposals from beautiful women, and even I can't utilise such a generous allocation of web space.

You may be accused of being a cheapskate for using your Gmail account to backup your treasured, irreplaceable documents and whatnot, but I think that's unwarranted unless this is your only backup solution. I use a mini, external, USB, Lacie hard drive and a USB thumb drive to stash away my preciouseses, though stupidly leave them lying right next to my computer, usually permanently connected.

This is stupid because if someone broke into your house they'd swipe the lot, or if your house went up in smoke, similarly, your original files and backups would be lost. It makes perfect sense to take your backup drives with you whenever you leave the house, or at least keep them somewhere other than on your computer desk, but how many of us make a habit of this? It's just so much hassle to have to keep disconnecting, reconnecting and hiding your fail-safe devices.

Gmail provides the ideal second backup solution because their servers don't live in your house... unless maybe you're a down on your luck Google employee sleeping under the desk in your office. Gmail accepts attachments up to 10mb in size, so what you can do to safeguard your important documents is zip them up, attach the compressed archive to an email and send it to yourself.

I did this recently with all my HTML document blog entries. The file arrived safely and I archived it for future reference (Gmail cunningly established that the message was from 'me', and so excluded it from the mail available to be downloaded by my email client, which I thought was quite nifty).
When I tried to do this with a batch of Word and Excel documents, the zip file was rejected by the Gmail server. With a bit of investigation I discovered that this was because Gmail automatically scan inside zip files to check if they contain anything which could be construed as malicious. Office documents can contain macro viruses and so Gmail wrinkles up its nose and looks at them as though they're something squidgy you might step in on the pavement.

One way to avoid Gmail's scrutiny is to compress your documents using a lesser known format. Being primarily a Mac user at home, the first one that sprung to my mind was Apple's disk image format. I downloaded FreeDMG and used it to create an archive of my documents and tried again to send it as an attachment. This time Gmail lapped it up without protest. Hoorah!

When you've found a file format Gmail can't look inside, you might like to make some changes to your account so as to better manage your backups. You can do this using the 'create a filter' page, linked from your inbox. Filters are designed to allow Gmail to recognise and process emails bearing predefined characteristics. For instance, if you ticked the 'has attachment' checkbox and typed 'backup' into the 'subject' box, you could arrange for any emails carrying an attachment and containing the keyword 'backup' in the subject field to be assigned a helpful label and automatically archived - the latter two options are available from the page you are taken to when you press the 'next step' button.

Gmail labels operate much like folders in that they allow you to group together collections of emails making them easier to retrieve at a later date. The main advantage they offer over traditional folders is that emails can be assigned with multiple labels without having to duplicate them. Any labels you create are displayed below the links to your inbox, drafts, trash etc. folders for easy access. Whenever you click on one of these labels you are presented with a list of all the emails previously allocated to that category.

If you want to reduce the chance of emails being wrongly assigned to your new backup area, you could beef-up the precision of your filter using 'plus addresses'. Plus addresses can be created 'on the fly' by appending a + symbol and a series of numbers or characters to your username, like so: tom.cruise+backup@gmail.com.

Whenever you send yourself a backup, use this address and remember to edit your filter so the 'to' address matches your +backup address and it will be labelled and archived accordingly. Of course, if disaster struck and you needed to recover your files, you'd have to contact the kooky Scientologist and ask him to hand them over. ;)

Plus addresses have many more practical applications besides. You can use them to split invitation replies into 'accept' and 'decline' categories, trash spam or monitor how your email address is used by the companies you submit it to.

Windows users might like to skip all this emailing yourself malarkey and instead use their Gmail accounts as they would any other drive from within Explorer. If this appeals you'll want to check out the Viksoe Gmail Drive shell extension.

Thursday, 16 June 2005

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Disposable email take two

Not so long ago I recommended submitting a 'throw-away' email address whenever you suspect that the recipient of your contact information may use it to foist adverts for blue, diamond-shaped pills and other organ-enhancing doodars upon you.

I hereby take back my advice. Not because pumping up your delicate parts with legally dubious devices and pills has all of a sudden become a great idea, but because I've found a more convenient junk email address provider I want to share with you.

Mailinator allows you to create any username you like @mailinator.com simply by arranging for an email to be sent to your desired address. After submitting your anti-spam email address via a web form you can login to your new inbox to verify your account or respond to any messages sent there... all without the hassle of setting up an account with Mailinator.

Wednesday, 4 May 2005

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How to read your Yahoo email in Mozilla Thunderbird, Mac Mail, Outlook Express et al

If you've got an e-mail account at Yahoo and would rather not have to return to their home page each time you wish to check for new mail, you can configure your e-mail client to download your messages instead. In future, all your Yahoo web mail will be conveniently downloaded to your inbox alongside your regular pop 3 e-mail.

To the dismay of a great many life-long Yahoo users, in April 2002 Yahoo decided to begin charging for this feature (known as pop 3 access). If you subscribe to their premium service it'll be business as usual for you, though even if you're not a VIP Yahooligan, this shouldn't spell the end for your Yahoo-email client relationship. With Yahoo Pops (or the Mozilla Thunderbird WebMail extension) you can continue to access your email through many of the most popular email clients, and reassuringly, as it emulates a pop 3 server rather than operating as an exploit of any kind, using it does not represent an infringement of Yahoo's terms and conditions. As a result you can continue to enjoy the convenience of pop 3 without worrying about having your account terminated.

Thursday, 3 February 2005

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Disposable email

Once the spammers become aware of your email address it could be doomed to electronic bombardment for life - responding to spam in order to have your address removed from mailing lists often has the opposite effect as it demonstrates that yours is an active account and makes it a target for further junk mail. Shying away from submitting your email address to online services or giving it to people you meet online isn't the solution.

A more viable alternative is to register an account with Sneak Email and use it to create and terminate randomly generated email addresses as and when the need arises. If you wish to sign up for a web service which requires email verification, but suspect that your details may be passed onto spammers, you can provide a throwaway Sneak Email address and have any email sent to it forwarded to your real address. If the resultant spam becomes unmanageable you can delete the temporary address and create a new one.

Sneak Email can also be used to send anonymous emails - how would anyone know that djd485ds@sneakemail.com is really Jane Doe from California? To make your correspondence seem more credible you can have this address substituted for a name label which will appear in the 'from' line. Anonymous doesn't necessarily have to equate with malice. For instance, you may wish to tell your boss how you imagine the work place would benefit from certain changes without risking repercussions. No I mean it, really - see, no tongue in cheek here. The possibilities are endless.

Wednesday, 2 June 2004

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The masses: 1, M$: 0

As old Bill's ever expanding empire continues to monopolise the computer world, more and more people are making it their crusade in life to avoid at all costs anything associated with The Evil Empire AKA Microsoft. The boldest statement you can make is obviously to ditch your Windows operating system entirely and instead opt for a Linux, Free BSD or Mac alternative, but that's a huge first step and one which shouldn't be rushed into.

While it's not my intention to return to alternative web browsers in this entry (Opera and Firefox have been covered elsewhere), a much less drastic option would be to ditch Internet Explorer. Instead, this time I want to steer you away from Outlook Express, Window's default, embedded email client. Many people haven't even considered that there may be other options where email clients are concerned, but let me tell you, this isn't a one horse race despite what Mr. Gates would have you believe.

This is where Thunderbird steps into the breach to dispel the myths. As Thunderbird is much more svelte than Outlook, it uses fewer system resources and performs better. Furthermore, it handles your email accounts and contacts in a more logical fashion, is more stable and secure, free and open source and is completely standalone. By ditching Outlook Express in favour of Thunderbird you will be equipped with a higher calibre email client and be one step further away from the clutches of the tyrannical Evil Empire Inc.

Saturday, 21 December 2002

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How can I divide a large file into smaller segments so it can be sent via email or backed up to a floppy disk?

One option available to you is to use a freeware program known as HJ Split. The beauty of this tool is that it is tiny and no installation is necessary to run it. Just double click on the the file's icon, select the file you wish to break up, let HJ Split know the size of the resulting chunks you would like to create and finally click on the start button to begin the process. HJ Split will also recombine these files for you once they reach their final destination, so if you want to email them to a friend make sure you also send them the program itself.

Since most people will already have installed on their system some sort of compression tool, you may instead like to create a spanned, compressed archive. Winzip, Winace and Winrar are equally adept at this task so you may as well use whichever one you happen to have installed.

Take Winzip, for instance; to span a file across multiple disks, create a zip file in the usual manner and when requested to choose a location to store the resulting archive in, select your floppy drive. If the file exceeds the capacity of a single disk, when it becomes full, Winzip will request you to insert another disk to which it can continue backing up your data.

From within the same menu, it is also possible to use Winzip to chop up compressed archives using arbitrary cut off points and save the files to your hard drive.

You want to create a rar archive instead? You would wouldn't you, you awkward so and so. ;) Luckily, that's no more difficult than spanning a zip file. Locate the files you wish to add to your rar archive and highlight them, right-click on one of them and select 'add to archive'. When the 'archive name and parameters' menu appears, give your archive-to-be an appropriate name and then in the box that reads 'split to volumes, bytes' type in, or select the size of the data chunks you would like Winrar to create. Click OK and your task is complete. That wasn't too painful, was it?

Friday, 14 January 2000

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The whys and wherefores of e-groups

An e-group is a bit like a bulletin board in that, once registered, anyone can post messages and upload attachments. At regular intervals - usually daily or weekly depending on the activity level of the group - all the subscriber's contributions are compiled in an easy to read format and made available as one long e-mail for your convenience (this is known as 'digest mode'). They key difference between an e-group and a mailing list is that mailing lists are designed to be a one-way form of communication. The role of the latter is simply to keep you abreast of any important changes made to a particular web site, not to give you a platform to voice your own opinion.

One advantage of joining an e-group is that your subscription is very quick and effortless to set up - more likely than not you will already have the necessary software installed on your computer; an email client such as Mozilla Thunderbird or simply a web browser. Besides, if you have a pop 3 or web based e-mail address you are already half way there. To find some interesting groups to join you can begin by visiting an e-group search engine - Yahoo Groups, Google Groups, Your Mailing List Provider, and Topica are particularly good ones to try.

All you have to do is type in your search criteria, select the group you wish to join and submit your e-mail address. Note that with most e-group providers you will first have to register with the company themselves before being allowed to join any of the communities they host. This involves some obligatory form filling, but should not take any longer than a couple of minutes in any case. Once you have completed this initial registration procedure you will never again have to repeat the process should you decide to join additional groups managed by the same company. In future subscribing to a new group merely involves typing your e-mail address into a dialog box and prodding the 'join group' button. The number and scope of e-group communities available to join is only limited by the range of topics comprising life, the universe and everything. So quite a few to explore then!

Monday, 29 November 1999

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Anonymity - a healthy dose of paranoia

I can see you hiding in the shadows over there and so can the logs of all the web sites, FTP servers and other nooks and crannies you visit online. The sort of information gathered by these logs and made available to the webmasters of the sites you visit includes the address of the referring web site, your IP address, your computer's ID name, your physical location and the name of your ISP along with less personal details such as the operating system you're using and your screen resolution. If someone was snooping through your dustbin or surreptitiously tracking your every move to gather information on consumer trends, you wouldn't be too chuffed, would you? Well, the web is no different - it's still an invasion of privacy and a threat to security and you don't have to put up with it.

Proxy servers

Every time you visit a web site, detailed information about your system is automatically supplied to the webmaster. This information can be used by hackers to exploit your computer or can be forwarded to the market research departments of corporations, who by tracking your activities on the internet are better equipped to pelt more relevant spam at you. Your best defence against such chicanery is to use what is known as a 'proxy server'. These are designed to conceal revealing information from the web sites you visit, allowing you to surf the web anonymously.

Proxy servers work by altering the way in which your browser retrieves web pages or connects to remote servers. With a proxy server set up, whenever you ask your browser to fetch a web page, the request is first channelled through an external server - one that is completely independent of your ISP's servers. This third-party server then does the requesting on your behalf making it appear that the request came from them rather than you. The upshot of this manoeuvre is that your real IP address is never disclosed to the sites you visit. There is nothing to download and the whole process takes less than a minute.

There are two different ways you can use proxy servers. The first method is to use a web-based service. This involves visiting the proxy's home page each time you want to browse a web site anonymously. The core component of such a system is the dialogue box where you enter the address of the web site you wish to visit. Each time you surf the net in this manner, your personally identifying information is encrypted making it indecipherable to its recipient allowing you to preserve your anonymity. Two of the best examples of this type of web-based proxy service are Proxify and W3 Privacy.

Clearly, one disadvantage of using a web-based service is that you have to visit the proxy's home page each time you want to surf anonymously. The second main 'con' is that you often have to put up with extra adverts on the pages you visit. These are automatically inserted by the proxy script - they have to pay for the service somehow after all. Note that more sophisticated and convenient solutions are usually made available by free web-based proxy server providers if you don't mind paying a premium.

The second method you can use to protect your privacy via a proxy server involves adjusting the settings of your web browser. This will allow you to surf anonymously without having to visit the home page of your proxy at all. To do this you will first need to know the name of your proxy server and the port number it uses. This information can be gleaned from either a public proxy server list or the FAQ referring to a private subscription-based service. To achieve this with Internet Explorer, for example, once you have the name of the proxy server you wish to use, select 'Internet Options' from the 'Tools' menu of your browser. Now choose 'Connections' followed by 'Settings' and tick the 'use a proxy server' checkbox. To finish the job all you have to do now is enter the name of the server in the 'address' box, the port it uses in the 'port' box and go forth and surf anonymously.

Free, manual proxy servers as advertised on anonymity sites, if you can find one at all, are likely to be highly oversubscribed, and as a result, the speed at which they retrieve web pages can leave a lot to be desired. One workaround would be to set off in pursuit of a public proxy server list and select an alternative from it. To locate such a list you can investigate dmoz's hand-picked selection of proxy collation sites.

Not that this strategy is caveat-free either - before you get too carried away and go jumping on the anonymity bandwagon there are a few things you should be aware of. It's very easy to use proxies to protect your privacy, but often the disadvantages of using them far outweigh the benefits. You see, the problem is that like the proxy servers provided by Rewebber et al, free, public proxy servers are nearly all oversubscribed and so can slow down web browsing considerably. Unearthing fast, reliable proxy servers is an art form in itself - one which takes considerable practice to perfect. If you have abundant time and patience you could find a list of public proxy servers and then experiment with each one until you strike gold.

Instead, your search would be much more efficient if you arranged for a dedicated program to carry out this task for you. There are literally dozens of proxy seeking programs available capable of doing just that, and many of them are available as freeware. What these do is scan the internet for public proxy servers and test them for speed and anonymity (not all of them are truly anonymous, even if they claim to be!). Once you find one to match your requirements you can select it as your default proxy with the click of a button.

The best thing about using an automated tool to locate proxy servers is that you do not have to keep editing your proxy settings manually each time you wish to try out a new one. Instead, what you do is enter 'localhost' or '127.0.0.1' into the 'address' box and '8088' into the 'port' box of your browser's proxy settings menu and then forget about it. All future proxy switching is then orchestrated from within your proxy seeking software, which subsequently relays the information to your browser or whatever type of application you are attempting to make anonymous. For those of you who are curious, 'localhost' and the IP address '127.0.0.1' are the names by which every computer on the internet refers to itself.

Free proxies are fine for a quick and dirty shoehorn into the world of online anonymity, but if you're really serious about protecting your privacy and aren't ecstatic about continuously having to switch servers you'd be best advised to invest in a dedicated, stable proxy such as the ones offered by Ultimate Anonymity.

Before splashing out though it may be worth checking if your current ISP has a proxy server of its own you can use. These aren't there to help you to commit cyber crimes and get away with it; they actually have a legitimate purpose as well - otherwise, they wouldn't exist. Let me explain: proxy servers were originally designed to help speed up web page loading times. Proxy servers contain a cache of all the web pages that have been requested by anyone utilising the proxy. When someone surfs the web using a proxy, the proxy first checks to see if it already has a copy of the web page stored in its cache. If this version of the page is bang up to date it is sent to your computer and appears in your browser. If the page found in the cache of the proxy server is older than the one stored on the server hosting the page, a new request to the webserver is made and the page is updated in the cache of the proxy before being relayed to you. Because these servers use very fast internet connections they can retrieve web pages at much greater speeds than you can via your modest home setup. If these servers are located physically nearer to your home than the web host servers you wish to retrieve web pages from, the speed at which you browse the web will be accelerated.

One last important point you need to be aware of before jumping in with both feet is that different programs have to be set up in different ways before being able to make external connections via a proxy server. For example, you can surf the web anonymously by modifying the settings in Internet Explorer or Firefox as explained earlier in this tutorial, but this will only affect your web browser. If you then used Flash FXP to transfer your web site from one server to another or to distribute your latest homebrew movie, you wouldn't benefit from the potential speed boost engineered by the proxy server. What you have to do is enter the name of the proxy server into each application you wish to make anonymous before making any external connections. This can usually be done by browsing through the preferences of your program to see if there is a 'use proxy server' option available.

Cookies

You have little to fear from the edible variety, but the digital ones can be a major threat to your security and privacy. A cookie is a tiny text file (usually less than 1kb in size), which is created and stored on your hard drive whenever you visit a dynamic (or an interactive if you like) web site. These are used to log your personal details so that you can access members-only areas of web sites without having to re-type login details or to retain your customised preferences for future use. If you're using a shared computer, anyone who visits the same site that you have previously logged into can access your accounts. This can be particularly worrying if you have entered your credit card details into a form on an e-commerce site. If your browser is set to automatically fill in these details whenever you return to a previously visited site, this information could be clearly visible - you don't need me to explain the problems this could entail.

The solution is to delete any cookies containing sensitive data once you have completed your transactions. Your cookies will be stored in a different place depending on which operating system you are using so you will have to use your detective skills to find them. As an example, in Windows XP they are located in your 'c:\Documents and Settings\Kylie Minogue\Cookies' directory (that is if your name is Kylie Minogue. Mine isn't in case you're wondering). If you peer into this directory, in some cases it is easy to identify which cookie is associated with which web site.

In other cases, it's not so obvious. The cookie created when you visited Yahoo.com to check your email may be called kylie minogue@yahoo.txt for example. Unfortunately, some cookies refer to the IP address of the site you visited and so look more like kylie minogue@145.147.25.21. These cookies can be selectively deleted one at a time if it's obvious which ones are causing a threat to your security, or you can just wipe out the whole lot in one fell swoop and have them recreated as and when they are required. However, if you're really struggling to find your cookie jar, you could delete them via your browser's toolbar instead. In Internet Explorer, this can be done through the 'Tools' > 'Internet Options' menu items. In Firefox cookies can be managed by navigating through the following menus: 'Preferences' > 'Privacy' > 'Cookies'.

If all this sounds like too much hassle you can always find a labour saving application which will be happy to take the job off your hands. These 'cookie crunching' programs allow you to be more selective when editing, viewing and deleting cookies from your system, and some of them will even prevent cookies from being created in the first place.

Email

Nope, that's not safe either! Each time you send an email, an ID header is attached to it and sent along with your message. This header contains your IP address, your computer's name (did you even know it had one?), the name of the client used to send the message amongst other less crucial information. If you sent a nasty email to someone, all they would have to do to track you down and get their revenge is find out your IP address from the header of your email and then launch an attack. The moral of this story is obvious - don't send nasty emails to people! Or if you really must, make sure you use a proxy server. If you've already arranged for Internet Explorer to connect to the net via a proxy server, Outlook Express will also be protected because they share the same settings. However, if you're using a different browser and/or email client you may have to set your proxy options independently for each application - so using IE does have some advantages after all!

Another way to protect yourself when sending email is to use an anonymous email address rather than the one provided by your ISP. In fact, this isn't just a recommendation, it's a necessity. What you should do is sign up for an account at Yahoo or Hotmail and then have all your mail forwarded to your real address, or simply check your free account using the web interface provided. So what's wrong with giving out your real address? Well, if you tell someone to get in touch with you using the address yourname@freeserve.net for example, they will instantly know that your ISP is Freeserve. They could then go along to the Freeserve home page and look you up in the user database to find out your full name and address. Worse still is the fact that many ISPs will pass their user's contact information onto independent database listing companies such as Info Space, Big Foot and Who Where. If possible it would be wise to have these entries removed altogether. Otherwise, you will just have to make do with just using your anonymous email account.

Even if you're using a free pop 3 email account, your real IP address will still be included in the headers of every message you send. If you're very security conscious you may want to prevent people from seeing these headers by making use of what is known as a remailer. Whenever you send an email through a remailer, it is first sent to various random mail servers before being dispatched to the final recipient using the anonymous Mixmaster remailer system. Although the process can take up to 12 hours, your messages will be encrypted and all trace of your IP address and computer ID will be removed from the headers granting you complete anonymity.

While you can send anonymous messages in this way using your email client, it is much simpler to go along to a web-based remailer and relay your message from there. If you wanted to send an email which requires a reply while maintaining your anonymity, what you would do is type your Yahoo or Hotmail email address into the 'from' box. On the other hand, if you do not require a reply you can enter any address here and the message will still arrive safely. Some remailers will even allow you to enter fake information into the header section to confuse the recipients of your messages even further! A similar service is offered by Advice Box who also provide the means to receive anonymous replies without revealing an email address of any kind.

If you suspect that miscreants might be able to intercept your email, a good way to bring the shutters down on their prying eyes is to use a Pretty Good Privacy (PGP) key. This is fundamentally a ridiculously long password no-one could possibly decipher in a million years (well not without a NASA ninja PC anyway!). To make use of PGP you would encrypt any messages you wish to send and then (in a separate email) selectively forward the PGP key used to decrypt the message to anyone who is on your 'trusted' list. Unless the recipients of your messages have this key in their possession they will not be able to make sense of your correspondence - all they will see is gobbledegook ASCII characters.

Yet another option is to sign up for a free email account with Hush Mail. Hush Mail supports both webmail and the pop 3 protocol used for sending mail via your email client and protects your anonymity by scrambling the headers of all the messages you send so as to ensure that they cannot be traced back to your computer.

Spyware

Fairly recently it came to light that certain shareware and freeware programs contain modules capable of monitoring your activities on the net and then sending the information they gather back to the producer of the software! Many of the programs you assume are completely free are actually being funded by the revenue generated from the sale of your personal information to market research companies.

As if that wasn't bad enough, there are also rumours circulating to suggest that it is this spyware causing many of the operating system crashes experienced whilst surfing the net. Obviously, we're not going to take this lying down. The solution is to use a spyware remover to eradicate the dubious files responsible for this invasion of privacy. More often than not this causes the programs utilising these files to cease functioning. Who cares? Why would you want to use software made by such unscrupulous snoopers anyway when there are plenty of 'clean' alternatives available? People are literally falling over themselves to create anti-spyware programs at the moment so they shouldn't be too difficult to locate. Some do nothing aside from look pretty. Others are actually spyware or malware delivery mechanisms masquerading as anti-spyware tools. One you can certainly trust unreservedly is Ad-Aware. This is the number one spyware removal tool recommended by those in the know.

Another option is to make sure that whatever software you install contains no spyware before you download and run it. You can do this by typing the name of the software into the spyware lookup database at Spy Checker.

If clean file-sharing clients are what you seek, try searching Google using the keywords "Dr Damn" and "clean clients".

The Full Monty

I can't promise you naked men, sorry. I'm talking about all-in-one utilities used to cover your tracks both on and offline. Typically if someone comes up with a great idea it's replicated many times over until you become completely lost in an ocean of seemingly identical products. Well fear not, I'm here to separate the wheat from the chaff, to steer you towards those worthy of a closer look. Window Washer is one program which stands head and shoulders above the competition. It excels at both preserving your privacy and conserving disk space by automatically cleaning up your browser's cache, cookies and history. It also spruces up the Windows document menu, temp directory, recycle bin, ICQ history, and much more. You can even define your own list of files, folders and registry entries and then have them swept clean at periodic intervals.

Another exceptional program that springs to mind is Evidence Eliminator. This security tool eliminates all evidence (you'd never have guessed would you?) from your PC in a single click of a button. According to the web site blurb, "in tests, Evidence Eliminator defeats forensic analysis software as used by investigators, law-enforcement etc." and what's more, "it protects you from unwanted data becoming permanently hidden in your PC."

Furthermore, it includes 'Stealth Mode' invisibility and securely under-writes your existing files to defeat forensic hardware analysis. I'd dread to think what you might have been using your computer for if you have to go to these lengths to cover your tracks, but nevertheless, this program seems to be the best of the breed so if you can find a use for it, go fetch! You won't be disappointed.

I suppose I should really conclude this tutorial by saying something mature and responsible. OK, well I'll give it my best shot - cybercrime isn't big and it's not clever girls and boys so don't do it. Do you think that covers it? Seriously though, all this information isn't intended to provide the means to allow you to get away with hacking into other people's computers. In fact, it's here to serve as the antithesis to such malicious activities - to reveal the ways in which you could be hacked so that you are better prepared to counteract other people's attempts to hack you.